Refund Policy
Our refund policy and terms
Refund Eligibility
We offer refunds for subscription payments under the following conditions:
- Refund requests must be made within 7 days of the initial purchase
- Credits must not have been used or must be minimal usage (less than 10% of purchased credits)
- Refunds are processed to the original payment method within 5-10 business days
Non-Refundable Items
- Credits that have been used or consumed
- Subscriptions that have been active for more than 7 days
- Any promotional or discounted purchases unless otherwise stated
How to Request a Refund
To request a refund, please contact us using our contact form.
Please include your account email and order details in your refund request.
Processing Time
Once your refund request is approved, it may take 5-10 business days for the refund to appear in your account, depending on your payment provider.
Questions
If you have any questions about our refund policy, please don't hesitate to contact us.